ELearning Guild Honors Plateau with Three Gold Awards in Inaugural 360-Degree LMS Report
Arlington, VA. – 04 April, 2007 –Plateau Systems, a leading provider of software for developing, managing, rewarding and optimizing organizational talent, today announced that customers have rated the company a leader in customer satisfaction and market share in the eLearning Guild’s recently released 360-Degree Learning Management Systems (LMS) report. The report covers 135 LMS vendors and recognized Plateau with three Gold Awards as part of the eLearning Guild Member Choice Awards. Plateau received awards in the categories of overall customer satisfaction for large corporate LMS’, overall customer satisfaction for small and medium corporate LMS’, and market share for large corporate LMS’.
The eLearning Guild is a member-driven Community of Practice where e-Learning design, development, and management professionals can focus on their own professional development, enhance their peer network, and identify resources for ensuring that their organizations' e-Learning projects are successful. The eLearning Guild Members Choice Awards are based on the 360-degree report that surveys member participants’ views on which LMS tools they use. Overall vendor satisfaction awards were determined by asking members to rate products on a 1-10 scale in four categories: Would Use Vendor Again, Vendor Responsiveness, Learning/Implementation Curve and Cost/Benefit.
“The eLearning Guild awards, coupled with the recent Bersin & Associates research in which Plateau is rated a customer satisfaction leader, validates our continued commitment to and proven track record of making customers successful,” said Paul Sparta, Chairman and CEO of Plateau. “We are honored that the members of the eLearning Guild have recognized Plateau for delivering innovative LMS solutions that are further differentiated and complemented by our world-class customer service and support. We will continue to invest considerable time and money in innovating and delivering solutions that make our customers successful in developing and managing their talent.”
Customers, media and industry analysts consistently recognize Plateau for its industry leadership and unparalled commitment to customer loyalty and success. Most recently, the company was named the Overall Satisfaction Leader for Global Enterprises in the Bersin & Associates 2007 LMS Customer Satisfaction Study. In 2006, Plateau was positioned in the Leader’s Quadrant in the Gartner 2006 e-Learning Suites Magic Quadrant report, based on the company’s vision and ability to execute. Plateau was also voted the overall winner of the “Industry’s First Integrated Performance & Learning Management Shootout” at the 2006 HR Technology Conference and Exposition last October.
By tapping into the expertise of more than 23,800 members, Guild Research leverages the depth, breadth, and spirit of The eLearning Guild to produce the new gold standard in e-Learning research.
Guild Research is a team effort led by the Guild's director of research and emerging technologies, Steve Wexler. Each 360o Report is made possible by the collective efforts of dozens of key industry leaders. These awards will recognize top tools and products in terms of Market Share and Satisfaction as determined by Guild members worldwide. The full report is available at http://www.elearningguild.com/
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About Plateau
Plateau is a leading, global provider of adaptable, web-based software for developing, managing, rewarding and optimizing organizational talent to increase workforce productivity and drive business success. Plateau’s award-winning software is powering talent management initiatives across some of the world’s most successful organizations, including the American Red Cross, General Electric, the Internal Revenue Service, Capital One Services and the National Aeronautics and Space Administration (NASA). Industry analysts at Bersin & Associates, Forrester Research and other leading information and technology research and advisory firms continue to recognize Plateau’s leadership in delivering best-in-class functionality, technology and customer satisfaction. Plateau is headquartered in Arlington, Virginia, with offices across the United States, Europe and Asia Pacific. For more information, please visit www.plateau.com.
Plateau Systems, the Plateau Systems logo, Plateau Performance, and Plateau are the property of Plateau Systems Ltd. All other names and brands are the property of their respective holders.
